Frequently Asked Questions | Hardware Mercantile International

Ordering from Hardware Mercantile International is easy. Simply browse our online catalog, select your preferred style, and connect with us.

We provide hassle-free returns and exchanges within 30 days of purchase. If you're not satisfied with your hat, contact our support team for assistance.

For any inquiries, reach out to our support team via email or phone. We're here to help you with any questions or concerns regarding our products and services.

Customer satisfaction is at the heart of Hardware Mercantile International, LLC. Our commitment to quality and service is unwavering, supported by a dedicated national sales force and knowledgeable customer service associates who strive to exceed customer expectations.

To maintain the quality of your headwear, follow our care instructions: hand wash with mild detergent and air dry.

We offer fast and reliable shipping across Florida, including Miami, Fort Lauderdale, Fort Myers, Jacksonville, The Florida Keys, Tampa, and Orlando. Orders are typically processed within 24 hours and delivered within 3-5 business days.

Yes, we offer a variety of customized logo options to suit your style. Choose from different colors, sizes, and logo designs to create a hat that matches your personal taste.

Our outdoor hats feature breathable fabrics, adjustable straps, and UV protection, making them ideal for any outdoor activity. Explore our product details for more information.

Most of our hats are one size fit most, its a built in sweat band and a sizing band. Refer to our headwear sizing guide to find the perfect fit. Measure your head circumference and compare it with our size chart for accurate sizing.